Customer Service
Important Delivery Note…
The Elves are working their 2010 "After Christmas Schedule"
Once an order has been placed it will be loaded directly into Santa's sleigh and NO changes can be made and the order cannot be canceled.
All orders placed after 2:30 PM(EST) will ship the following business day (Monday-Friday). NOTE: Any order placed after 2:30 PM(EST) on Friday will not ship out until Monday.
The Elves are already back to work in Santa's workshop getting ready for 2010. They are checking in with the Elf Magic office regularly to get messages and emails, but because Santa has the Elves working so hard designing new toys they are not in the Elf office every day… Please be patient, one of Santa's Elves will return your call and/or email as soon as possible… Usually within 1-2 business days.
NO SATURDAY OR SUNDAY DELIVERY!!
UPS does NOT deliver on Saturday or Sunday.
Contact Elf Magic
- Office Hours:
- 9AM-6PM (EST) Monday-Friday
- General Questions:
- info@elf-magic.com
- Returns:
- returns@elf-magic.com
- Wholesale Accounts:
- wholesale@elf-magic.com
- Press:
- media@elf-magic.com
- Santa:
- santa@elf-magic.com
- Send Mail To:
- Elf Magic, LLC
120 Blenheim Place
Atlanta, GA 30350 - Local:
- 770-394-8100
- Toll Free:
- 877-ELF-MAGIC (877-353-6244)
- Fax:
- 770-394-8167




